What We Collect and Why It Matters
We collect the information you provide when creating your account — your name, contact details, and the payment method you use, whether that is JazzCash, Easypaisa, or Raast. Transaction records tied to those payment rails are retained to verify deposits, process withdrawal requests, and resolve any
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disputes you raise with our support team. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and to detect unusual login patterns before they become a problem. Cookies help us remember your session
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state so you are not forced to re-authenticate on every visit. We do not sell your personal data to third parties, and we do not share payment-method details beyond what is necessary to process a transaction. Data relating to your Raast or Easypaisa transfers is handled
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under the same confidentiality standard as any other payment record we hold. Retention periods vary by data type: account identity data is kept for as long as your account is active, while transaction logs are held for the period required by applicable financial record-keeping obligations. Where
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local law in Pakistan governs data handling, we follow those requirements; availability of certain data rights depends on your eligible region and local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.